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Below are answers to the questions we are most often asked. Think we’ve missed something important? Let us know and we’ll add it here.

Standard UK delivery or collection charges are £5.95 for a box of linen up to 20kg and each additional kilogram is charged at £0.45.

All orders are sent via courier and cannot be collected from our warehouse.

We do - Account customers are provided with out-of-hours managerial support in emergencies.

Cash customers can contact us to see if we are able to do accommodate your needs.

Our delivery service is “door-to-door”. Once your order has been confirmed, our courier may contact you regarding any special access or delivery instructions that they need to know.